Terms of Use
Last updated: 1 January 2026.
1. Acceptance of Terms
By accessing or using kalvena.world (the "Site"), operated by Kalvena Wellness Ltd, Company No. 10293847, registered office 55 King Street, Manchester, M2 4LQ, United Kingdom, you agree to be bound by these Terms of Use. If you do not agree, please do not use the Site.
2. About Kalvena
Kalvena Wellness Ltd sells Vitamin D3 2000 IU, a food supplement, direct to consumers in the United Kingdom on a pay-on-delivery basis. Vitamin D3 2000 IU is a food supplement, not a medicine, and is not intended to diagnose, treat, replace medical advice or professional healthcare or health condition.
3. Placing an Order
When you submit the order form on the Site, you provide your name and phone number. No prepayment or card details are collected online. A member of our team will telephone you during our working hours (Mon–Fri 9:00–17:30) to confirm your order before it is dispatched. Orders are dispatched within 1–2 working days of confirmation.
4. Payment on Delivery
Payment is collected by our courier at the point of delivery, by cash or card. No subscription is created, and you may cancel your order at any time before dispatch by contacting us on +44 161 399 4102 or [email protected].
5. Eligibility
The Site and our products are intended for use by adults aged 18 or over, resident in the United Kingdom. If you are pregnant, breastfeeding, taking prescription medication, or have an existing medical condition, please consult your GP or a qualified healthcare professional before ordering.
6. Accuracy of Information
We take reasonable care to ensure that content on the Site is accurate, but we do not warrant that all information is complete, current, or error-free. Product images and descriptions are provided for illustrative purposes.
7. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is owned by or licensed to Kalvena Wellness Ltd and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content without our prior written consent.
8. Limitation of Liability
To the extent permitted by law, Kalvena Wellness Ltd shall not be liable for any indirect or consequential loss arising from your use of the Site. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for any other liability that cannot be excluded under English law.
9. Returns
Your rights to cancel or return an order are set out in our Returns Policy, including your rights under the Consumer Contracts Regulations 2013.
10. Changes to These Terms
We may update these Terms of Use from time to time. Continued use of the Site after any changes constitutes acceptance of the updated terms.
11. Governing Law
These Terms of Use are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact
Questions about these Terms of Use can be sent to [email protected] or by post to Kalvena Wellness Ltd, 55 King Street, Manchester, M2 4LQ, United Kingdom.